Quality: a commitment and a goal

The Saint-Cyprien Tourist Office is committed to a quality approach. As such, our commitment to the public, our partners and tourism professionals is defined by our actions regarding brands and labels, thus demonstrating the quality of our services and delivering customer satisfaction.

 

Label NF Service
This quality mark is issued by AFNOR CERTIFICATION,
(an independent certification body) after rigorous analysis and evaluation of the services and management of the Tourist Office.
It guarantees that the requirements set by AFNOR Certification are achieved: performance, reliability, thoroughness and professionalism of service.
 


Qualité Tourisme™
Awarded by the French Tourism Ministry, this mark brings together rigorous quality initiatives undertaken by tourism professionals whose goal is customer satisfaction.

 

Qualité Sud de France
An organisation awarded this label is an ambassador for the Qualité Sud de France regional approach, and must be committed to:
• welcoming clients with a quality customer service policy and quality services
• promoting the reception of people with reduced mobility (pregnant women, seniors citizens and people with disabilities)
• welcoming foreign tourists with professionalism
• promoting the local and regional identity (tourist attractions and local produce ...)
• being involved in sustainable development and environmental preservation

 

Clévacances
Accommodation affiliated to Clévacances must meet strict quality standards. To gain the label, specific criteria are taken into account, such as quality of furnishings, bedding, bathrooms and outdoor facilities (garage, parking or pool).

 

Famille Plus, A guarantee for a successful family holiday, wherever your destination!
Recognised by the French Tourism Ministry, the "Famille Plus" label is awarded to towns that are fully committed to hosting families with children aged from 3 to 12 years old.  Saint-Cyprien has focused on the well-being of children for many years, and has united many service providers around its family policies aiming to fully meet the needs of families.

 

Pavillon Bleu
This label recognises and validates French towns and marinas that meet standards of excellence for the overall management of their environment.  Saint-Cyprien has been awarded the European Blue Flag since 1991, and the "Blue Flag for Beaches and Ports" continuously since 1993, by meeting the strict criteria for environmental protection and awareness.